Late pay isn't just a customer-service issue with your own team — under the BCEA, remuneration is a legal obligation with a fixed payment interval.
No. The BCEA requires employers to pay remuneration in accordance with the agreed pay frequency (weekly, fortnightly or monthly) and on the agreed date — usually within 7 days of the end of the period worked, or as set out in the contract. Consistently late payment can amount to a breach of contract, and in serious cases, employees can resign and claim constructive dismissal.
In serious, ongoing cases, yes — an employee may resign and claim constructive dismissal if late payment amounts to a fundamental breach of contract.
No — the BCEA expects payment on the agreed date; there's no statutory grace period.
Communicate proactively with employees as soon as you know, with a specific realistic new payment date.
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